At Bookmyseats.in, we are committed to
respecting the privacy rights of our customers and all visitors to our website.
Your privacy is important to us and we aim for our website to be a safe and enjoyable
environment for our audience. We respect and safeguard the personally identifiable
information ("Personal Information") we receive and collect from you on
our website and in the course of our other interactions online.
-- what information we may collect about you online;
-- the use and role of cookies and similar technologies on our website;
-- how we will protect and use information we collect about and from you;
-- the circumstances in which we might disclose your details to anyone else;
-- when we may use your details to contact you; and
-- how you can be sure the information we hold about you is accurate and current.
In general, you can visit our website without revealing your identity or any Personal
Information about yourself. However, you may not be able to access certain areas
or services that require registration or need you to reveal your identity and/or
other information about you.
Information that we collect from you will vary depending upon the activity you seek
to engage in and may include your name, email address, phone number, mobile number,
home address, date of birth, and credit card information. In addition, we may collect
demographic information such as gender, information about your computer, hardware,
software, platform, media, Internet Protocol (IP) address and connection, information
about online activity such as feature usage and click paths, and other data that
you may provide in surveys or online profiles. We may combine demographic information
with Personal Information to tailor our offerings or web pages to your preferences
Personal Information means any information that may be used to identify you and
that is not otherwise publicly available, including, but not limited to, your first
and last name, home or other physical address and an email address, phone number
or other contact information.
We may collect Personal Information from you when you register for any of our services
or otherwise voluntarily provide such information. If you wish to subscribe to our
newsletter(s) and other marketing materials, we will use your name and email
address to send the newsletter and materials to you.
Uses of Personal Information
We may use Personal Information and other information received and collected from
you to provide the services you have requested, including services that display
customized content and to contact you upon your request and when otherwise necessary.
We may also use Personal Information for auditing, research and analysis, and to
operate and improve our services. In certain circumstances, we may share aggregated
non-personal information with third parties. When we use third parties to assist
us in processing your Personal Information, we require that they comply with our
We may also share such information with third parties in limited circumstances,
including when complying with legal process, preventing fraud or imminent harm,
and ensuring the security of our network and services.
Where we propose to use your Personal Information for any other uses we will ensure
that we notify you first.
Cookies and Other Tracking Technologies
Some of our web pages may also utilise "cookies" and other tracking technologies.
A "cookie" is a small text file that may be used, for example, to collect
information about your activity on our website. Some cookies and other technologies
may serve to recall Personal Information previously indicated by you. Most browsers
allow you to control cookies, including whether or not to accept them and how to
remove them. You may set most browsers to notify you if you receive a cookie, or
you may choose to block cookies with your browser, but please note that if you choose
to erase or block your cookies, you may need to re-enter your original user ID and
password to gain access to certain parts of our website.
Tracking technologies may automatically record information such as Internet domain
and host names; other information about your geographic location; IP addresses;
browser software and operating system types; CPU type; your manner of connecting
to the Internet (e.g., connection speed through narrowband or broadband access);
click paths; and dates and times that our website is accessed.
and consequently your web experience. We may also analyze information that does
not include Personal Information for trends and statistics.
We also review data and information contained in log files located on our web server,
which record the date and time of each visit to our web site, the user's IP (internet
protocol) address, the referring IP address or domain (the prior web site visited),
and the files viewed on our web site (including HTML pages, graphics, etc.). We
use log file information to analyze data in the aggregate to determine the trends
and usage of our site. We do not, and will not, disclose, sell, rent or share any
information derived from log files with any third parties as otherwise stated in
Our services and our website are intended for a general audience. The products or
services offered on our website are not intended for purchase directly by children.
If you are a child under the age of 18 and desire to use this website or purchase
our products or use our services, please request your parent to register with us
and to complete the transaction. Any use of this website or any of its features
by a child under the age of 18 must be with parental supervision. We do not contact
children under the age of 18 about special offers or for marketing purposes without
a parent's permission. We do not ask a child under age of 18 for more Personal Information,
as a condition of participation, than is reasonably necessary to participate in
a given activity on our website.
Confidentiality and Security
We will keep confidential and protect your Personal Information except where
disclosure is required or permitted by law.
We follow generally accepted industry standards to protect the Personal Information
submitted to us, both during transmission and, once we receive it, for storage and
disposal. When you enter sensitive information on our registration or order forms,
we encrypt that information using secure socket layer technology (SSL). All information
we gather is securely stored within databases controlled by us. The databases are
stored on servers secured behind a firewall; access to the servers is password-protected
and is strictly limited. No method of transmission over the Internet, or method
of electronic storage, is 100% secure, however. Therefore, while we strive to use
commercially acceptable means to protect your Personal Information, we cannot guarantee
its absolute security.
We limit access to Personal Information to employees who we believe reasonably need
to come into contact with that information to provide products or services to you
or in order to do their jobs.
Third parties provide certain services available on our website and on our behalf.
We may provide information, including Personal Information, to third-party service
providers to help us deliver our products, information, and services efficiently
and effectively. Service providers are also an important means by which we maintain
our website and mailing lists. We will take reasonable steps to ensure that these
third-party service providers are obligated to protect Personal Information on our
behalf through confidentiality agreements and otherwise. We do not intend to transfer
Personal Information without your consent to third parties who are not bound to
act on our behalf unless such transfer is legally required. Similarly, it is against
our policy to sell Personal Information collected online without consent.
If you choose to provide us with your Personal Information, we may transfer that
Personal Information from your country or jurisdiction to other countries or jurisdictions
around the world. Your Personal information may be collected and stored on servers
located in the territory of India and such other countries as we may disclose from
time to time.
Required Disclosures of Data & Information
to the contrary, we may disclose personally identifiable information, with or without
prior notice to you, when we believe that the law requires it, at the demand of
governmental agencies, to protect other visitors to the web site, or to respond
to an emergency. If you partake, or we reasonably suspect you of partaking in any
illegal activity we may also disclose your personally identifiable information,
even without a subpoena, warrant or court order. We may also make disclosures of
your personally identifiable information with your affirmative consent.
Collection of Data & Information by Our ISP
Our Internet Service Provider (ISP) also collects certain information about your
visit. It is the same information contained in a log file that we collect and analyze,
i.e., the date and time of the visit, the user's IP (internet protocol) address,
the referring IP address or domain, and the files viewed on our web site (including
HTML pages, graphics, etc.). In addition, our ISP has access to back-up files containing
the personally identifiable information that you voluntarily provide (even if your
input fails). The ISP does not disclose, share, release, publish, disseminate, rent,
or sell any personally identifiable information to any third parties, but does use
the log files to analyze data in an aggregate form, which is not personally identifiable
Third Party Websites
Through our web pages, you may connect to third parties' web sites via hyperlinks,
and the connections may or may not be obvious. We are not responsible for the collection,
use, maintenance, sharing, or disclosure of data and information by such third parties.
We encourage our users to be aware of the varied privacy policies of web sites that
they visit. Therefore, if you visit a third party website that is linked to our
We may contact you using the Personal Information you have given us:
-- in relation to the functioning of any service you have signed up for in order
to ensure that we can deliver the services to you;
-- where you have opted to receive further correspondence;
-- to invite you to participate in surveys about the our services (participation
is always voluntary); and
-- to provide you information about our new products and services, where you have
specifically agreed to receive this.
Change of Control
In the event that ownership or control of this website was to change, your Personal
Information may be transferred. If such a transfer results in a material change
in the use of your Personal Information, the website will provide notice about the
choices you have to decline to permit such a transfer.
Due to changing technological and marketing demands, we must reserve the right to
change our policies regarding the privacy of your personally identifiable information
in the future. If that happens, we will endeavor to promptly update this Privacy
Policy. We may also attempt to provide a message to our customers whose e-mail addresses
advising of any such change(s). Your continued use of the web site following changes
to this policy will indicate that you accept the changes
To the extent that you do provide us with Personal Information, we wish to maintain
accurate and current Personal Information. Where we collect Personal Information
from you on our website, should you need to update or correct that Personal Information,
please contact us and we will make reasonable efforts to incorporate the changes
in your Personal Information that we hold as soon as practicable.
You can obtain the information we currently hold on you by emailing at
Bookmyseats.in. We will use our best efforts to send you the information
within 14 days of receipt of your email.
Consent; Amendments; Law
By using this website, you consent to the terms of this
change, we intend to take every reasonable step to ensure that these changes are
brought to your attention by posting all changes prominently on our website for
a reasonable period of time.
The said Policy shall be governed by and construed in accordance with the laws of
the Republic of India. Further, it is irrevocably and unconditionally agreed
that the courts of India shall have exclusive jurisdiction to entertain any proceedings
in relation to any disputes arising out of the same.